privacy
Shaw GMC | Shaw Lease | Contact Us
 
PRIVACY POLICY
Why do we have a privacy policy?

We believe in building relationships with our customers. These relationships are built on trust and respect. We work to gain your trust and respect by telling you what kind of personal information we will require from you, how this information will be handled, and how this information will be kept safe. We know that your personal information is a valuable asset, and we will treat it with exactly the same care that you do.

Information We Collect
Website: Shaw GMC may collect information about you when you register to become a member of the website. In addition, we keep a record of the email addresses of those who communicate with us via the website. Shaw GMC also collects both aggregate and user-specific information on what web pages consumers access or visit, and information volunteered by the consumer, such as survey information and contest application information.

Purchases: Shaw GMC may also collect information about you when you purchase products from us. The information collected may include your name, address, employment information, telephone number, fax number, email address, driverŠö licence, insurance information, credit information. personal references of those who are applying for credit and information regarding a currently owned vehicle.

Complaints: Shaw GMC may collect information about you if you contact Molson with a consumer complaint or request. The information collected may include your name, address, telephone number, email address, date of birth and facts regarding the complaint or request.

Marketing Research: In addition, Shaw GMC may collect information about you if you participate in any Shaw GMC research. The information collected may include your name, address, telephone number, email address, date of birth, gender, income and facts regarding your consumer habits and preferences.

Contests and Promotions: Lastly, Shaw GMC may collect information about you if you participate in any Shaw GMC contest or promotion. The information collected may include your name, address, telephone number, email address, date of birth, and facts relevant to the contest or promotion participation.

We may need to collect other personal information depending on the circumstances, but we will ask you directly and ensure that you agree.

Use of Personal Information
Shaw GMC uses your personal information for one or more of the following purposes: (1) identify who you are; (2) improve the content of the Website; (3) personalize the content or layout of the Website for consumers; (4) notify consumers of updates to the Website; (5) contact consumers for marketing purposes; (6) improve its products and services; (7) process your consumer complaint or request.

Use of Cookies
Cookies are simple text files that web browsers place on computer hard drives when sites are visited. Cookies cannot damage files, nor can they read information from a user's hard drive. Shaw GMC uses cookies to help us measure the number of visits, average time spent, page views and other statistics relating to use of our Website. Our Cookies pose no security risk to you as they contain no personal information, only a special string that tells the service that you are a past user of the Website. No personal information is stored within the Cookies. Please note that certain features on the Website may not function if you do not accept Cookies. Therefore, please accept any Cookies that Shaw GMC sends to your computer. You can turn off the Cookie warning by selecting preferences or options from your browser's menu, and turning off the warning toggle.

Disclosure of Personal Information
Except as set out below, Shaw GMC will not sell, transfer or disclose any of your personal information to any third party without your consent.

Certain personal information may be disclosed to third parties solely for the purpose of processing or arranging delivery of your order or processing your complaint or request. Shaw GMC may also disclose your personal information to third parties who administer contests, promotions and on-line activities on its behalf. In addition, Shaw GMC must provide your personal information in response to a search warrant or other legally valid enquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. Shaw GMC may also disclose personal information to assist it in collecting a dept owed by you.

Security Safeguards
Shaw GMC understands the importance of protecting your personal information. Part of valuing your personal information is making sure that it is kept protected and kept confidential. We achieve this by:

  • having our employees sign a confidentiality agreement;
  • keeping our records in locked filing cabinets;
  • having up-to-date computer security measures such as passwords, encryption, and firewalls;
  • having any hired third parties sign an agreement not to handle your information in a manner other than that specified by you, the customer.
  • using the latest Internet security protocols to protect personal information collected through the Website. However, you should be aware that the Internet is not a secured medium.

    Therefore, Shaw GMC does not represent or warrant the complete security of the personal information provided by you to Shaw GMC through the Website. You understand that you are providing such information to Shaw GMC at your own risk.

    Updating your Personal Information
    Shaw GMC will do its best to ensure that your personal information is correct and kept current. Before we take any action or make any decisions based on your personal information, a customer service representative will contact you to verify that it is correct.

    We will keep your information for only as long as necessary to continue to meet your customer needs and any legal requirements we may have. Once your personal information is no longer needed, we will destroy it.

    Please inform us immediately if your personal information changes. Also, if your personal information is incorrect, please notify us of the correct information.

    Controlling your Personal Information
    We believe that part of establishing trust and integrity comes from allowing you to control your own personal information.

    As such, we will only collect information about you on a voluntary basis. Before we collect personal information from you, you will complete our consent form, which gives you the opportunity to choose whether or not to provide the requested information.

    Accessing your Personal Information
    Shaw GMC's Privacy Officer provides you with the opportunity to access your personal information that is held by Shaw GMC. It is our policy to ensure that customers receive one complimentary copy of all their documents to keep in their own personal file. If you require another copy of such information or further information, please contact Gary Nelner. Please note that a nominal fee may be charged based on the volume of information requested.

    If you have any more questions about your privacy rights in Alberta, please visit the website of the Office of the Information and Privacy Commissioner at www.oipc.ab.ca.

    How to Contact Shaw GMC
    If you do not want to receive email from Shaw GMC, please go to the "contact us" link on the Website and send an email with "unsubscribe" in the subject line. If you would like to review or update the personal information in your customer record or withdraw your consent for the collection, use or disclosure of your personal information, or if you have any inquiries, please contact us by phone at 1-888-848-SHAW or by mail:

    Mr Gary Nelner
    Privacy Officer
    Shaw GMC Pontiac Buick Hummer
    4620 Blackfoot Trail S.E.
    Calgary, AB T2G 4G2.